Privacy Policy

At Hawa Canada, we are committed to protecting your privacy. We understand that your personal information is important, and we want to ensure that it is kept secure. This Privacy Policy applies to all of the services offered by Hawa Canada and sets out how we collect, use, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information Collection

When you use our services, we may collect the following types of information:

  • Personal Information: Such as your name, email address, physical address, and phone number, which you provide when you create an account or make a purchase.
  • Payment Information: Such as your credit card details, which are processed securely by our payment partner, Stripe.
  • Event Planning Information: Information about your event planning preferences and requirements, which you provide when making an inquiry or booking.
  • Usage Information: Information about your use of our website, such as the pages you visit and the features you use. This information is collected using cookies and
    other tracking technologies.
  • Social Media Information: Information you provide when you share events on social media platforms or interact with our social media accounts.

2. Information Use

We use the information we collect for the following purposes:

  • Service Provision and Improvement: To provide and improve our services, such as by processing your inquiries and bookings.
  • Communication: To communicate with you, such as by sending you emails about your account, your events, important notifications, or promotional offers.
  • Payment Processing: To process your payments and provide refunds, as necessary.
  • Website Analysis: To analyze your use of our website and improve its performance and user experience.
  • Event Sharing: To share your events with the local community and on social media platforms, with your consent.
  • Marketing (with consent): To send you promotional offers or event recommendations that may be of interest.

3. Information Sharing

We do not share your personal information with any third parties, except as necessary to provide the services you have requested, to comply with legal obligations, or with your explicit consent. This includes:

  • Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose personal information if required by law, such as under a court order, or to comply with Canadian privacy legislation.

4. Third-Party Links and Social Media

Our website may contain links to third-party sites, including social media platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party services you use.

5. Security

We take the security of your personal information very seriously. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. You can also object to the processing of your personal information or request that we restrict the processing of your personal information in certain circumstances. To exercise these rights, please contact us at [email protected].

7. Cookies

Our website uses cookies to personalize content and analyze site traffic. Cookies help us understand user preferences and improve your experience. You can manage your cookie preferences in your browser settings, but disabling cookies may limit certain features of our
website.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that your personal information is
protected by requiring all our service providers to follow the same data protection standards as required by PIPEDA.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe we have collected such information, please contact us, and we will delete the data promptly.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post any changes to this Privacy Policy on our website and will indicate the date of the last revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

Thank you for choosing Hawa Canada for your event planning needs. We are committed to protecting your privacy and providing you with a secure and enjoyable experience.”